A cookie is a small file a site leaves in your browser so it can recognise the same visitor again. This page lists the ones we set and what each is for.
This page explains what we keep when you use the site or write to us, why we keep it, and what you can ask us to do with it.
When you send a message or ask about a commission, we keep what you have typed: your name, your email address and the details of your request.
The site also records ordinary technical information, such as the type of browser used and the pages opened, so we can tell what is slow or broken.
Chat messages and booking details are kept on file during your visit and for a short time after. Records linked to your prize redemption or challenge entry stay longer so we can verify wins and process rewards.
We do not sell your personal data. Information is shared only with the services we need to run SpinCity — payment processors, venue management, and our prize fulfillment partner — and only what they need.
Only staff who manage bookings, challenges, and prize claims can see your information. All details sent through this site travel over an encrypted connection.
You can ask to see what we hold about you, correct any detail, or request removal. Contact us and we will confirm once the change is made.
This site uses a small number of cookies to run the game booking system and track your progress. Details and how to disable them are in our separate cookie notice.
Any changes we make here will be posted with the date shown at the top.
Questions or concerns? Visit our contact page and we'll give you a straightforward answer.